Overview
Thank you for shopping at ZeeGold Jewelry. We take great pride in the quality and craftsmanship of our jewelry. Due to the nature of our products and for hygiene and safety reasons, all sales are final.
Refunds
We do not offer refunds on any purchases. Once an order is placed and processed, it cannot be canceled, returned, or refunded.
Exchanges (If Applicable)
We may offer exchanges only in the event of a defective or damaged item. If you believe your item is defective or damaged, please contact us within 3 days of receiving your order with:
- Your order number
- A clear photo of the item
- A brief description of the issue
Exchanges are subject to approval and item availability. Items must be unused and in their original condition and packaging.
Custom & Personalized Orders
All custom, engraved, or made-to-order pieces are non-exchangeable and non-refundable under any circumstances.
Shipping Issues
ZeeGold Jewelry is not responsible for items lost, stolen, or delayed during shipping. Please ensure your shipping details are accurate at checkout. We recommend using a secure delivery address.
Contact Us
If you have any questions about your order, please reach out to us at contact@zeegoldjewelry.com. Our customer service team is happy to help with any concerns.